Melbourne Workshop

Cynefin and Decision Focussing - Useful concepts and tools for working in a complex and disrupting world

Kim Ballestrin | Agile Engagement Lead, Telstra
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Cynefin and Decision Focussing - Useful concepts and tools for working in a complex and disrupting world

This is a full-day workshop in two parts. We commence with ways to understand and use the Cynefin framework and will end with some useful workshop tools/methods to help clarify the decisions we need to make and the information needed to support decision-making.

Part 1: An Introduction to Cynefin - Making Sense and how to use it
The Cynefin Framework is a valuable tool used to improve decision-making within organisations. In this workshop, we will explain the Cynefin Sense-making framework and the domains that make up the framework. We'll begin with an overview of complex systems and explore the implications for product strategy and practice. The workshop will include how to deal with balancing exploitation with exploration of problem spaces, and provide an introduction to leveraging emergent practices for innovation in both startups and enterprises. We will also learn some workshop methods and other practical applications of the framework in Lean and Agile contexts.

Part 2: Decision-Focussing - How to clarify decisions and get information required for decision-making
Decision-making is often complicated by standardised processes and it can be valuable to explicitly explore the decisions that we are trying to make and support. We have been using these workshop methods at Telstra as part of our Agile and Lean journey in order to support and refine some common business decisions that we make.

• Should we start this project? We have been using a workshop method which we call 'Idea Collaboration' to determine early whether a project is feasible. Typically lasting 30 to 90 minutes, this approach has been flexible enough to be applicable at the start of an idea through mid-point check and also to program and portfolio-level planning.
• What should we do next? We have found it useful to map out decisions with appropriate information required to justifiably make them. It has been used to clarify project scope and dependencies and avoid the need for complicated process mapping by instead concentrating on decision mapping.

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Workshop Details

workshop	Cynefin and Decision Focussing with Kim Ballestrin
when	Monday 16 June 2014 | 9am - 5pm
where	Melbourne Convention Centre 1 Convention Centre Place, South Wharf, VIC 3006
cost*	$800 Incl. GST from 18 April 2014

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* Workshop registration includes morning and afternoon tea and lunch. Workshop registration is independent of conference registration. Conference registration excludes access to workshops.