About Lois Catterall
Lois Catterall is an experienced SaaS Customer Experience professional and certified Scrum Master (BSc Psychology). Lois has a passionate interest in understanding business psychology, creating psychological safety at work in hybrid environments and combining Agile Ways of Working with technology to achieve strategic outcomes. It’s Lois’ personal mission to promote bringing the human element to work highlighting the well researched area that your most mentally healthy teams are your highest performing. Lois has additional experience in leadership and Agile project management, delivering the Pandemic Response for Australia’s largest Crisis Line between 2019-2021. Lois has been through large scale Agile transformations and hashave real-world experience implementing the Agile framework in both tech and non tech environments. Lois has been incredibly lucky to be mentored by some of the best leaders in the space; all of whom embodied servant leadership and the notion that people are your power. Lois brings a unique perspective to the conversation about The Future of Work and she looks forward to sharing it with you at AgileAus 2023!
Rethinking Psychological Safety in Hybrid teams
Think Psychological Safety is about being nice? Throwing a weekly digital happy hour? Or maybe just hiring an agile coach? If you answered yes to any of these, perhaps it’s time for a deeper conversation.
Psychological Safety is often misunderstood, but research has said the same thing for over 30 years: Psychological Safety is the key ingredient to high-performing teams. So why isn’t it a top priority in our business strategy? With the added messiness of hybrid work, we face an even greater challenge! If we genuinely care about team performance, it’s time to rethink how we build Psychological Safety in distributed teams and finally give this topic the air time it deserves.
Join Lois Catterall for an exciting 30-minute talk where she’ll dive into research, share her lessons learned from collaboration in distributed teams and provide practical ways to build Psychological Safety in hybrid teams. Get ready to tap into your team’s full potential!