Craig Smith

Craig specialises in ways of working, organisational change, executive coaching and technical excellence by helping teams and organisations move quality and delivery to the left.
Session Accelerating delivery: evolving roles, behaviours & tech in teams
However, the World Economic Forum’s top skills for 2027 reveal what truly drives success: analytical thinking and creative thinking alongside crucial technical literacy in AI and areas such as cybersecurity and big data.
This session explores how teams need to accelerate delivery by evolving their structures, roles and behaviours whilst embracing new technologies. We will examine how leadership and team members can leverage AI while maintaining human-centric value delivery, and how to build teams that are both technically proficient and behaviourally mature.
We’ll explore practical frameworks for accelerated delivery that balance the promise of AI with the power of human capabilities.