Dr Jen Frahm Co-founder, Agile Change Leadership Institute

Dr Jen Frahm is co-founder of the Agile Change Leadership Institute and a globally recognised expert in organisational change, communication, and transformation. She works at the intersection of leadership, technology, culture, and agility — helping organisations build the capability needed to thrive through continuous change. Known for her practical insight, straight-talking style, and ability to make complexity navigable, Jen has designed and led change initiatives across diverse sectors including banking, energy, engineering, technology, government, and professional services. Her work increasingly focuses on how organisations adapt to AI, evolving workforce expectations, and new operating models. Jen is the author of Change. Leader (2021), Conversations of Change (2017), and co-author of The Agile Change Playbook (2020). A sought-after keynote speaker and advisor, she is recognised for bringing both rigour and humanity to transformation conversations. She lives and works in Naarm (Melbourne), Australia, on the lands of the Wurundjeri Woi Wurrung people.

with Marco Di Santis – Agile Change Manager, UniSuper

Agile change is often framed as speed. For some, it’s far more personal. In this candid session, Marco Di Santis shares his lived experience as a neurodivergent change professional navigating complexity and transformation, and how Agile ways of working helped him make sense of his style, influence others, and find a sense of belonging.

Joining him, Dr Jen Frahm explores what agile change looks like in practice—how it can reduce friction, support psychological safety, and create more inclusive conditions during disruption. Together, they examine the intersection of neurodiversity and Agile, where it enables people-centred leadership and change, and what change leaders need to do differently.