Sponsored by Hypothesis
The Cabcharge digital transformation – with Deon Ludick
In the modern economy where all businesses are undergoing disruption, Cabcharge, a well-established brand was no exception. In a market in the midst of massive change with new and disruptive entrants, they knew it would take a radical shift in approach to delivery and an unwavering focus on the customer to remain successful.
Hear Deon Ludick and Nina Huchthausen share their story and get insight into their lessons learned on how to:
- Do things right – when building cross-functional, customer-focused delivery teams
- Do the right thing for the business – when aligning teams to the business vision, using OKRs and shared insights
- Do the right thing for the people – bringing everyone along for the journey, even when teams are distributed across the country
About Nina Huchthausen
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