About Catherine Seal
Catherine Seal is a coach and change professional. She is active in various communities of practice and always looking for new ways to grow her professional skills and take on new challenges. She is passionate about using her expertise to drive innovation and deliver value. 2024 will be her second year speaking at Agile Australia.
Session Once Upon a Payphone - an Agile approach to storytelling
We’ll explore the journey of storytelling as a strategic tool that transcends mere communication, becoming a catalyst for change and a beacon for innovation.
Drawing from the backdrop of Telstra’s payphone reinvention, we’ll illustrate the pivotal role of storytelling in turning a commonplace object into a beacon of community connection and safety. The “Free Calls to Santa” initiative serves as a prime example of how a strong narrative can breathe life into technology, making it relevant and magical for a new generation.
This talk will challenge you to rethink storytelling’s impact on product perception and customer engagement. You’ll gain actionable insights into crafting narratives that resonate on multiple levels, ensuring they are not just compelling but also rooted in the product’s core value.