About Paul Hughes
Paul Hughes has been leading software engineering teams for over 20 years, which is a surprising journey for a developer who was adamant he never wanted to get into leadership. After coming through some health challenges early in his career, Paul discovered a passion for helping people thrive at work and has spent the last decade intentionally focused on the kind of leadership and culture that enables people to flourish while achieving amazing things.
Paul is the Director of Engineering Enablement at Culture Amp, and when he’s not at work you’ll find him spending lots of time with his wife and two teenage girls, undertaking some kind of physically challenging activity, or in the early hours of the morning chipping away at his book Love Your Team that explores the importance of love in leadership.
Session Product Ops: levelling up your operational game
Join this session for a journey into how Culture Amp, a rapidly scaling tech company, tackled the challenge of maturing their operational practices and ways of working to keep pace with growth.
In this talk, you’ll hear from a team of operations practitioners who united across disciplines to solve this collective challenge. They’ll share invaluable insights gained from their experiences (battle scars included) and present the “Product Ops Maturity Model” they crafted. This model is designed to support product ops practitioners at any stage of their journey to enhance operational efficiency and effectiveness.
Discover the unexpected and inspiring outcomes that emerge when diverse talents collaborate to tackle complex, cross-functional problems. Leave with templates and tips you can use to level up your operational game!