About Rhiannon Gaskell
Rhiannon Gaskell is currently a Director of Delivery Systems and Capability at Culture Amp, the market-leading employee experience platform. In this role, Rhiannon oversees the end-to-end product delivery process for 30+ product teams, bringing a wealth of knowledge from over 15 years experience in both delivery and product management related roles. Rhiannon is a proven delivery specialist and energetic leader, whose people-centric approach to leadership balances the needs of people with the need for results. With a robust background that includes pivotal roles at Australia Post, Carsales, and Message Media, Rhiannon has cultivated a diverse skill set honed in organisations of varying sizes and product maturity levels, but her delivery philosophy has always remained the same. Keep it simple, focus on the customer, deliver in short, sharp bursts, measure, improve, deliver again!
Session Product Ops: levelling up your operational game
Join this session for a journey into how Culture Amp, a rapidly scaling tech company, tackled the challenge of maturing their operational practices and ways of working to keep pace with growth.
In this talk, you’ll hear from a team of operations practitioners who united across disciplines to solve this collective challenge. They’ll share invaluable insights gained from their experiences (battle scars included) and present the “Product Ops Maturity Model” they crafted. This model is designed to support product ops practitioners at any stage of their journey to enhance operational efficiency and effectiveness.
Discover the unexpected and inspiring outcomes that emerge when diverse talents collaborate to tackle complex, cross-functional problems. Leave with templates and tips you can use to level up your operational game!